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她乐园

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买了某一家网红店的衣服,写着预售14天发货,超过发货期限,我去催,商家还是装死不发货,我点投诉之后tb赔付了40多的红包,商家立刻就发货了。结果过了4天了包裹就一直在一个地方没有动过,我以为是快递丢件了联系商家让他找快递公司核实情况,又过了3天商家一直说在联系快递找,让我等,我说直接补发一个也可以,商家就装死不回复。今天实在是等不了了就找tb客服投诉商家,客服打电话来说和商家沟通了但是商家也不回复她,他们怀疑商家虚假发货,让我申请退款,之前的红包是从商家保证金扣除的,会反应给平台加强对商家的监管… tb官方客服态度还很好,一直在道歉,我也不忍心对她发火就说算了算了就这样子吧,回头想想还是很生气😤我在思考要不我就不要这200块钱了,直接确认收货然后写差评?这样子会对商家影响比较大吗?或者有没有姐妹有更好的方法🥲🥲

——written by momo

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